Designer Dog Walking Essentials
Go Hands-Free. Love Your Walks Again.
Proven Quality Across All Products
4.9/5
Discover Our Signature Collection
Frequently Asked Questions
Have questions? We've got answers to help you shop with confidence and make the most of your experience.
What is your shipping policy?
Orders are processed and shipped from Melbourne within 2 business days and typically delivered within 7–10 business days within Australia.
Please visit our Shipping Policy page for more details.
Do you ship internationally?
While we currently only ship within Australia, exciting international shipping options will be available in the near future - stay tuned!
However if you're currently interested in receiving our products overseas, reach out to us at hello@pawsavenueco.com.
Please visit our Shipping Policy page for more details.
What is your return and refund policy?
We want you and your pet to love our products. We offer easy returns, exchanges and refunds within 30 days of delivery, provided the item is unused and in its original condition.
Please visit our Refund Policy page for full details.
Are your products suitable for all dog breeds?
Our products are designed to suit most breeds, but we recommend checking sizing details for the best fit.
Also, our products may experience a shorter lifespan if used with dogs that have behavioural challenges or are strong pullers.
Please visit our Dog Accessory Disclaimer page for more details.
How do I care for my products?
Our products are best maintained with gentle hand washing and air drying. Detailed care instructions are included on each product page.
How do I choose the right strap for my bag?
All straps are designed to be interchangeable, so you can choose based on your preferred style or match with your dog’s accessories.
With orders over $110
Orders shipped from Melbourne
Within 30 days of delivery, for an exchange or full refund
Crafted for lasting elegance